Privacy policy

This Privacy Policy has been prepared in accordance with current personal data protection regulations and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to personal data processing and the free movement of such data, hereinafter, the GDPR.

This Privacy Policy aims to inform the owners of the personal data being collected about the specific aspects relating to the processing of their data, including the purposes of processing, contact details for exercising their rights, retention periods and security measures.

Data controller

Name: BIOAXIS SALUT, S.L.P.

Address: C. Ernest Lluch, 27 – 17200 Palafrugell, Girona

Contact telephone: 972 566 748

Email: bioaxis.salut@gmail.com

Data Protection Officer: TECNODOSIS, S.L. – dpd@utpr.es

Data processing

The personal data requested, where applicable, will consist only of data strictly necessary to identify and respond to the request made by the data subject. This information will be processed fairly, lawfully and transparently in relation to the data subject. Personal data will also be collected for specified, explicit and legitimate purposes and will not be further processed in a manner incompatible with those purposes.

The data collected from each data subject will be adequate, relevant and not excessive in relation to the relevant purposes in each case, and will be updated whenever necessary.

The data subject will be informed, before their data are collected, of the general aspects regulated in this policy so that they may provide express, specific and unequivocal consent for the processing of their data, in accordance with the following aspects.

Purposes of processing

The explicit purposes for which each processing activity is carried out are set out in the information clauses included in each data collection channel, such as web forms or newsletters.

However, the personal data of the data subject will be processed solely to provide an effective response and handle the requests made by the user, as specified together with the option, service, form or data collection system used by the data subject.

Legal basis

As a general rule, before processing personal data, BIOAXIS SALUT, S.L.P. obtains the express and unequivocal consent of the data subject by including informed consent clauses in the different information collection systems.

However, where the data subject’s consent is not required, the legal basis for processing relied upon by BIOAXIS SALUT, S.L.P. will be the existence of a specific law or rule that authorises or requires the processing of the data subject’s data.

Recipients

As a general rule, BIOAXIS SALUT, S.L.P. does not transfer or disclose data to third parties, except where legally required. Where necessary, such transfers or disclosures will be communicated to the data subject through the informed consent clauses contained in the different personal data collection channels.

Source

As a general rule, personal data are always collected directly from the data subject. In certain exceptions, data may be collected through third parties, entities or services other than the data subject. In such cases, this will be communicated to the data subject through the informed consent clauses contained in the different information collection channels within a reasonable period after the data are obtained and, at the latest, within one month.

Retention periods

The information collected from the data subject will be kept for as long as necessary to fulfil the purpose for which the personal data were collected. Once that purpose has been fulfilled, the data will be cancelled. Cancellation will involve blocking the data, which will be kept only for public administrations, judges and courts to address any liabilities arising from the processing during the applicable limitation period. Once that period has expired, the information will be destroyed.

Browsing data

With regard to browsing data that may be processed through the website, where data subject to the regulations are collected, please consult the Cookie Policy published on our website.

Rights of data subjects

Data protection regulations grant a series of rights to data subjects or data owners, website users and users of BIOAXIS SALUT, S.L.P.’s social media profiles.

The rights available to data subjects are as follows:

  • Right of access: the right to obtain information about whether their data are being processed, the purpose of the processing, the categories of data processed, the recipients or categories of recipients, the retention period and the source of those data.
  • Right to rectification: the right to obtain the rectification of inaccurate or incomplete personal data.
  • Right to erasure: the right to obtain the erasure of personal data.
  • Right to object: the right to object to a specific processing activity based on the data subject’s consent.
  • Right to restriction: the right to obtain restriction of data processing.
  • Right to portability: the right to receive the data in a structured, commonly used and machine-readable format and to transmit them to another controller in accordance with data protection regulations.

The data subject also has the right to lodge a complaint with the competent supervisory authority.

Data subjects may exercise the rights indicated by writing to bioaxis.salut@gmail.com or to the following address: C. Ernest Lluch, 27 – 17200 Palafrugell, Girona, indicating in the subject line the right they wish to exercise.

BIOAXIS SALUT, S.L.P. will respond to the request as soon as possible, taking into account the time limits established in data protection regulations.

In Palafrugell, 24 July 2025.